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Resolving Your Complaint

We are committed to a high standard of service and take your complaints seriously.  If you have a complaint, we encourage you to let us know and give us the opportunity to resolve the issue.

Step One: Talk to an employee at your servicing Regional Office

Step Two: Elevate your concern

Step Three: Contact the Executive of Peace Hills Trust Company

Still not satisfied? Contact Peace Hills Trust’s External Complaints Body

Contacting the Financial Consumer Agency of Canada (FCAC)