Over the past week, the world has seen a continued increase in COVID-19 cases and, consequently, a greater effort to contain the virus. So, what are we doing about it? Our Trust department has been about emphasized increased communication both internally and externally. Internally, we’ve increased our use of technology to effectively share information and have also increased the frequency of meetings across the team to facilitate remote work.
Externally, your investment managers have been in ongoing contact with companies and industry participants to better understand the economic consequences of the past few weeks, as well as the potential implications for the future.
We have a full business continuity plan in place that enables the team to continue to deliver services with minimal disruption via our secure network and communication platform. This includes the following options:
- Client conference calls, skype and go to meetings
- Email your trusted (Trust) advisor.
We understand that you have concerns during this uncertain period of time as always, were her to answer your questions and concerns. And finally, one of our highest priorities, to quote Jeff, is to keep calm and carry on.
Warmest Regards,
Georgina Villeneuve, B.Comm, MBA, MTI
Vice President Trust Services
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